Inserted swf files periodically resize/move on screen

Jan 10, 2012

Melissa Madden
By Melissa Madden

Good morning all,

I'm experiencing a difficulty with Articulate Presenter, and the insertion of Engage .swf files in IE.  Everything is fine in publish and computer viewing, but when I upload the presentation to our web server, the inserted .swf files seem to move from where I have placed them on the screen, and show up lower and to the right (Image 1). The weird thing is that once I close out and reload the screen, it shows up just as it's supposed to (Image2).

If I try moving the swf location down and to the right to begin with, then it looks weird on all other browsers.

This is one of my last hurdles before we submit this product for sign-off, but it's a big one.  Has anyone got any ideas or suggestions?  (see screen shot below for what the error looks like)

Image 1

Image 2

Thanks in advance for any assistance anyone can provide.

Melissa

10 Replies
Peter Anderson
over 12 years ago01/10/12 at 8:29 am (UTC)

Hi Melissa!

Would you like to Create an Articulate Presenter Package and upload the zip file to our support engineers? They'd be happy to help you find a solution. You can do that here:

http://upload.articulate.com/

Please include the url to this thread as well as any important information you think would be helpful in assisting our engineers. And feel free to leave your case number here so that I can follow it personally. Thanks!

Melissa Madden
12 years ago02/01/12 at 9:24 am (UTC)

Phil and Garima, thanks for your responses.  Garima, yes, we're using a custom shell. 

Due to deadlines and frustration, I ended up just embedding the swf interactions into the ppt. Not my first choice, but we needed to get this done and I didn't have anymore time to fight with it.  I'm a bit surprised though that Articulate has not come up with a solution to this - from the boards etc. I'm clearly not the first person who has struggled with this. 

articulate s
12 years ago02/01/12 at 7:47 pm (UTC)

Hi Mellisa,

Sorry I know am too late to answer this, but incase if you just check the displayMode.

Add this code to your custom shell:

_level0.ArtAPI.SetDisplayMode(2);

Also in one of our course we had to do the following tweaking in order to resolve the issue (almost similar like yours)


var nGlobalXPos = 50;
var nGlobalYPos = 50;

onClipEvent (enterFrame)
{
      _level22._x = _parent.nGlobalXPos;
      _level22.mcSlideGroup._y = _parent.nGlobalYPos;

}

Please see if it helps.

Thanks,

Garima

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