Interactions and Quizzes not Updating when RePublishing

May 17, 2012

Good morning, I am having an issue when publishing pieces that the interactions (and quizzes) are not updating.  I read through the forums, and found the suggestion of ensuring that the setting was checked Presentation Options menu - and have done so.  However, I am still running into frequent issues with the interaction not updating. 

When I check the Engage Interaction file, the changes are there - when I preview, the changes are there - however, when I publish, they are not.

I do clear my cookies etc in the browser as well to make sure I am looking at the latest version.

The way I have found around this is to remove and reattach the interaction, but that seems really cumbersome.

7 Replies
Alyssa Gomez

Hi Leah,

Have you tried these troubleshooting steps already?

  1. Open your presentation in PowerPoint.
  2. Go to Articulate > Presentation Options.
  3. Select the Publish tab.
  4. Select the check box for Update Quizmaker quizzes and Engage interactions before publishing.
  5. Click the OK button.
  6. Republish your presentation.

If you've already set your presentation options to update and are still having issues, it would be best to get in touch with our Support Engineers here so they can work with you to resolve this as quickly as possible. They are rockstars and you'll be in great hands! :)

Alyssa Gomez

Hi there Leah,

So sorry, that was my mistake! This older thread that was for Presenter ‘09, but you must be in Presenter '13, based on the screenshot you sent. 

I’d recommend taking a look at this article to understand how those quizzes/interactions are stored with your Presenter Project. Have you moved your project recently? Are you updating by editing from within your Presenter project? Have you republished yet to get those files all up-to-date?

As long as your .QUIZ and .INTR files are stored within the .PPTA files, and as long as your are updating within the Presenter project, your project should be updated when you publish.

Leah Kirsten

Hi Alyssa,

My problem is that I am constantly getting an updated ppt file, where I need to reimport my player as well as the quiz files. I had previously thought if I make a change to the quiz file, it would update within presenter as well, but this doesn't seem to work for me. It's hard for me to know which quiz file it's even linked to as the name of the file shows one thing in Presenter and another when I click to edit from Presenter.

Would the best way going forward be to just extract the quiz file from the Presenter file and then reimport into the new file?

Alyssa Gomez

Hi again Leah!

Have you already tried creating an Articulate Package, and replacing the old PPT file with the new PPT file within the Articulate Package? Here's a screenshot of what the Articulate Package looks like:

Also, when updating the quiz, you'll want to make updates within the Presenter file instead of within the .quiz file. 

I hope this answers your question - let me know if you need anything further!

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