Hi all! I'm having an issue where the quality/resolution looks fuzzy when an articulate file is published in Litmos LMS. Is anyone else having this problem? Any ideas to work around the issue?
I'm not familiar with Litmos, so hopefully someone in the community will be able to pop in and assist here.
We typically advise to test content in SCORM Cloud so that we can know if the issue lies with the course or within the LMS. If you are able to replicate your issue in SCORM Cloud, then we would want to take a look, but if not you may need to follow up with your LMS team.
We are currently struggling getting Storyline content to present properly on mobile devices, particularly the iPad, when launched as SCORM from Litmos. Any guidance around proper settings would be appreciated.
OK, I think I found the problem. When publishing out of Storyline, checking the player option
'Use Articulate Mobile Player for iOS or Android'
... will force the module to attempt to be started in the Articulate Mobile Player (duh!) , however the Articulate Mobile Player seems to bring on further complications.
Unchecking this option allowed the content to play directly and correctly out of Litmos.
[Edited for reasonableness] You might want to look into the Articulate Mobile player. Reviews are not so complimentary. My experience with it was a bit frustrating. Just sayin',
Thanks Robert - and the reviews are something we keep an eye on, but unfortunately there was an issue with a release of iOS and how the published content wasn't displaying which cause a lot of difficulty. If you're using the latest update of Studio '13 Storyline 2, iOS (10.2) and the Mobile player (ver 4.0) you shouldn't be running into any of the issues mentioned in the Reviews.
If you're publishing for LMS, you'll likely need to publish with Tin Can api to be able to access in the mobile player.
11 Replies
Hi Clinton!
I'm not familiar with Litmos, so hopefully someone in the community will be able to pop in and assist here.
We typically advise to test content in SCORM Cloud so that we can know if the issue lies with the course or within the LMS. If you are able to replicate your issue in SCORM Cloud, then we would want to take a look, but if not you may need to follow up with your LMS team.
Hi Clinton,
Madeline from the Litmos team here. As Leslie mentioned, we typically advise testing content in SCORM Cloud as well. Please let us know what you find.
We are currently struggling getting Storyline content to present properly on mobile devices, particularly the iPad, when launched as SCORM from Litmos. Any guidance around proper settings would be appreciated.
Hey Robert - are you able to duplicate the issue within SCORM Cloud or is the issue limited to your LMS?
It seems to have the same problem with SCORM cloud. Not sure why.
Would you be able to share your Articulate Package for us to take a look?
OK, I think I found the problem. When publishing out of Storyline, checking the player option
'Use Articulate Mobile Player for iOS or Android'
... will force the module to attempt to be started in the Articulate Mobile Player (duh!) , however the Articulate Mobile Player seems to bring on further complications.
Unchecking this option allowed the content to play directly and correctly out of Litmos.
Yes, if you use that option and access on a device that allows for the mobile player it'll always try to load that first.
Glad you were able to find that and unselect it! Thanks for the update Robert.
[Edited for reasonableness] You might want to look into the Articulate Mobile player. Reviews are not so complimentary. My experience with it was a bit frustrating. Just sayin',
Thanks for your support as always.
Thanks Robert - and the reviews are something we keep an eye on, but unfortunately there was an issue with a release of iOS and how the published content wasn't displaying which cause a lot of difficulty. If you're using the latest update of Studio '13 Storyline 2, iOS (10.2) and the Mobile player (ver 4.0) you shouldn't be running into any of the issues mentioned in the Reviews.
If you're publishing for LMS, you'll likely need to publish with Tin Can api to be able to access in the mobile player.
Thank you.
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