I'm having trouble with this issue again.... Whilst I appear to have resolved it with IE11, it is still not working for users running the module in Chrome...
I've tried most of the tips in http://en-uk.articulate.com/support/presenter-09/exit-tab-does-not-work-in-presenter-09 - I have the configuration.js file set to ALWAYS_CLOSE_TOP, the Player Template to open in another window. I also have update 10 installed.
Are there any additional troubleshooting tips I can try for this browser? I
The courses affected don't have embedded web objects in them, so I don't think that is the issue. I've had the issue in other browsers but been able to fix them using the tips in the link in my first message, just Chrome that is still affectged
I already have the presentation opeining in a new window, so would it still be worth trying the changes to the flashcommand.js recommended, do you think?
2 Replies
Hi Sarah!
Could this be your issue? I'm not seeing many posts about this issue, but know that this was a known issue.
Hi
Thanks for getting back to me Leslie
The courses affected don't have embedded web objects in them, so I don't think that is the issue. I've had the issue in other browsers but been able to fix them using the tips in the link in my first message, just Chrome that is still affectged
I already have the presentation opeining in a new window, so would it still be worth trying the changes to the flashcommand.js recommended, do you think?
thanks
Sarah
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