I have a number of issues when trying to play Articulate presenter files using Chrome (latest version) in that the presentation plays however it is simply audio and nothing appearing on the screen. Upon investigation I found that this was an issue with storyline. I'm using the html5 html and this is the error.
Is there anyone having similar issues, and easy resolutions/fixes. I do have a workaround - don't use Chrome however thats the easy way out.
Just updating presenter and will try re-publishing, don't fancy having to do that for everything.
Welcome to Heroes! Thanks for taking the time to reach out to us here. What environment are you publishing for and how are you viewing the published output? If you open an Articulate Studio course from your local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail. To properly test your published content and share it with others, make sure to upload it to the environment for which it was published. For instance, if you're using Publish for Web you'll want to upload the published output to a web environment, such as tempshare, to properly test it.
If you're viewing the published content in it's intended environment and still seeing this behavior would you mind sharing your presenter package here? You can add it as an attachment right to a comment in this thread. Thanks! :)
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Hi Gareth-
Welcome to Heroes! Thanks for taking the time to reach out to us here. What environment are you publishing for and how are you viewing the published output? If you open an Articulate Studio course from your local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail. To properly test your published content and share it with others, make sure to upload it to the environment for which it was published. For instance, if you're using Publish for Web you'll want to upload the published output to a web environment, such as tempshare, to properly test it.
If you're viewing the published content in it's intended environment and still seeing this behavior would you mind sharing your presenter package here? You can add it as an attachment right to a comment in this thread. Thanks! :)
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