issues with voice recording and saving

Mar 14, 2017

Help!

If an error occurs even after recording, the recorded record disappears.
Is there a solution?

1 Reply
Alyssa Gomez

Hello Sujin!

Sorry you're having these issues recording audio! Take a look at these troubleshooting steps first, and be sure you are following the steps listed in the tutorial here

If you're still having trouble, a simple repair usually does the trick. Beyond that, I'd recommend reaching out to our Support Engineers here for more in-depth troubleshooting. 

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