Just installed Studio Pro - Presenter not work in PPT

I just downloaded Studio Pro and am in PowerPoint. When I click on the Articulate option from the menu, and then click on any of the choices in the Articulate ribbon, it says "Articulate Presenter IPC handler could not be loaded." I tried all of the suggestions in the 'Learn more' options, and nothing is working. Even when I go to File > Options > Add-Ins > Manage COM Add-ins > Go > Select 'Articulate Presenter IPC Handler' > OK - nothing happens, it's like it's not "sticking" when I select that in options. Any idea what else it could be? I've also uninstalled and re-installed the software entirely.

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