Launc in new window not working

I reported that "launch in a new window" was not working some time ago and to be honest the reply was slightly over my head so I have accepted the published presentation in the meantime. However my students are now asking for a bigger window so I have returned to the problem. I did a short test presentation today to check that my LMS (JoomlaLMS) was accepting "launch in a new window" and it worked fine. However the presentation I an trying to change to get it to launch in a new window totally refuses to do so. I have republished it several times and even created a new template to publish it to but it still refuses to behave! The interesting thing that I have noticed is that there is no "launcher" file in the file list even when I have ticked the launch in new window box. This is the only difference I can see in the test presentation which works fine and the presentation that refuses to behave. Can anyone explain this or even better - help!

3 Replies
Peter Anderson

Hey Ken!

If you'd like, we'd be happy to take a look at it and see if we can determine what's happening. First, create an Articulate Presenter Package of your presentation as described here. Then upload the resulting zip file from your computer on the second page of this form, and we''ll attempt to diagnose what's happening when we receive your upload.

Thanks!

Ken Nicholson

Peter Anderson said:

Hey Ken!

If you'd like, we'd be happy to take a look at it and see if we can determine what's happening. First, create an Articulate Presenter Package of your presentation as described here. Then upload the resulting zip file from your computer on the second page of this form, and we''ll attempt to diagnose what's happening when we receive your upload.

Thanks!



Thank Peter. The package is on its way.

Ken