Links in Resources Tab Not Working after Publish

Apr 17, 2015

We're experiencing an issue with PDF links in the resources tab of published courses. When we preview the course in Presenter, the links work, but once the course has been published to the LMS, they throw a 404 error.  We've viewed these courses using Google Chrome, Internet Explorer and Firefox.

Our LMS support team uploaded this document to the SCORM Cloud and tried the PDF under resources and it showed an error in the course when looking for the file.

Any idea how to resolve this, or what could be causing it? The courses in question were produced using Articulate Studio 13, and were produced in exactly the same way that other courses that do function were produced.

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