LMS Reporting Help

Hi there Cathy!

Let's see if we can get this straightened out! Regarding the course that isn't reporting a quiz score or resuming correctly--was that created in Presenter '13 or Presenter 360?

To nail down whether this is an issue with your file or your LMS, I'd recommend first testing in SCORM Cloud. You can create a free account right here, and we are happy to help you with that testing if you'd like to share your Articulate Package.

Hi Alyssa,

Thanks! The course was created in Presenter 09 or 13. When I tried to upload the package into scorm I received this message. 

Hm, that's odd. Did you follow these instructions to publish for LMS and then zip the contents from the Publish Successful dialog box by clicking Zip? 

I can upload a zip file to the cloud but not a package zip. Any suggestions?

Hello Cathy - 

Looks like you shared the Package Zip here, which is not the same thing as zipping the published output. 

I was able to open and publish your content, which you can see here.

I did notice when I went to publish the content that it was marked to publish for CD, so be sure to check out the directions that Alyssa shared above.

If you wish, you can try to upload my zipped content and see how that works for you.

Hi Alyssa,

Yes, I will try your zip. I'm surpised that it shows CD as the publish method because I've published it a million times just trying to make 

Thanks, Cathy. Be sure to keep us posted on how you make out!

Hi Alyssa,

That didn't seem to work. See attached. Any suggestions?

Hey Cathy - Would you be able to share your Articulate Package so that we can take a better look?

Hi Leslie,

I tried several time to upload the package to the cloud but received an error message.  I decided to open a support ticket with tech support. My client is getting antsy about getting the course posted.

Thanks,

Cathy

Thanks,

Thanks for letting us know you opened a support case (01056342)! It looks like Karla sent you a file to unzip and upload to SCORM Cloud. Be sure to let Karla know if you have any questions or need help with the file! :)