Looking for a resolution "Ipad" Quizmaker questions not working and different behaviour then expected
We are in the process of upgrading our Articulate 09 files to Articulate 13. I have upgraded one file to start and we are now testing on mobile platforms
The presentation was upgraded from 09 to 13 no issues. Published to HTLM5 (our LMS does not support Tin Can therefor the app option was not selected in publishing), SCORM 2004, 4th edition, pass/fail, tracked by completion of quiz. I am testing Ipad using safari.
Ran the first Ipad test, so far found that dissolve animation flickers, fill color animation does not show (not a supported animation in HTLM5, this was my miss), dissolve out does not dissolve out, it flickers and not correctly as set in the animation timeline. These are all likely fixable with changing the animation, but dissolve is supported across all, so why is it flickering?
I have also found the voice-over studders in sections. Mostly noticeable during the transition to engage embedded presentations.
Also, the "exit" button does not work in the presentation. I can only exit by closing the browser. Why does the exit button not work on the Ipad?
The bigger problem is quizmakers behavior. In the presentation is quizmaker presentations embedded into presenter. It transitioned from presenter to quizmaker as expected. On the very first question it displayed an "incorrect" red bar at the bottom of the slide. This should not be here, why is it here? Secondly, I am not able to select a response, why am I not able to select a response? I cannot advance the presentation until the quiz has completed, I can not submit until I have selected a response.
I have also tested this module using our standard device, windows O/S, laptop and google chrome, none of these issues are present here. We are also testing other mobile devices but the results are not in yet. Are there any other issues/behaviours we should be aware? It should be dually noted here, the upgrading of this module meant hours of work combing through each slide and making the suggested changes that I have read on several posts and in the articulate files for annimations etc... Our goal is to be usable on mobile platforms as well as the standard service we have been providing.
Any idea's or suggestions to resolve the Ipad issues are greatly appreciated. Any knowledge of issues that have been noted for other mobile platforms is also appreciated. Is there a recommended browser for Android?
Thank you in advance for all assistance in this matter.