Looping slide .swf Bug

Nov 09, 2011

Alexander Covan
By Alexander Covan

Just encountered a very odd bug on publishing a course yesterday. 

Any hints on why this happened... and how to fix.

Symptoms:

  • Upon publishing, there was additional audio looping continuously in the background... like a playlist.

Through much trial and error I discovered the following:

  • Two of the published .swf files where looping independently of the the presentation timeline and navigation
    In other words: /data/swf/slide2.swf, and /data/swf/slide3.swf where BOTH on a continuous loop, playing independently of the presentation navigation... with their audio starting upon presentation launch and audible regardless of what slide you where actually on. 
  • I confirmed this issue affected the individual .swf files in question.
  1. opening .swf files for a number of slides in data/swf directly within the browser
  2. most slide_x.swf files played once, then stopped
  3. The two offending slides looped in the browser
  • Identified that the bug was somehow connected to a particular animated text object duplicated on both slides
  1. Attempted to remove ppt animation from object... this fixed slide 3 but not slide 2 where bug persisted
  2. Deleted text object from slide 2
  3. Created new text object and reapplied animation... solved problem
7 Replies
Peter Anderson
almost 12 years ago07/02/12 at 2:45 pm (UTC)

Hi Erin, 

Would you like to send us your files so we can take a close look at what's going on? Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

 

Upload the resulting zip file from your computer to our server using this upload form: 

 

Articulate Support - Upload Your Files for Review 

 

Thanks!

Erin Librarian
almost 12 years ago07/03/12 at 5:36 am (UTC)

Thanks!  I've submitted the Articulate Presenter Package.  I reduced the file to two slides (for testing) with three animations.  On the first slide, there is a pulse animation, followed later by a single, straight-line motion path.  The second slide has a single animation - a straight-line motion path.  On the second slide I did not alter the motion path as automatically set by PowerPoint, aside from changing "on click" to "with previous."  The second slide won't animate.  Animations being kind of crucial, my actual tutorial will be useless if I can't get Articulate working.

Justin Grenier
over 11 years ago10/24/12 at 11:44 am (UTC)

Good Afternoon, Helene.

In Erin's case, it looks like we needed to use Presenter's Sync Animations feature to gain more control over the slide duration and her animations.  We also recommended setting each animation to On Click.

Please take a look, and if the problem persists, I would recommend creating an Articulate package of your course, and then uploading the zip file via a support case so that we can take a look.  Thanks!

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