I have put together a lesson using Articulate Presenter and I have attached several documents from my C drive which (when published) appear in the tools tab. However, once published, I have to move the lesson to a shared drive so our LMS colleagues can pick it up. When I do this the attachments in the tools menu will not open at all. I guess this is because the files are on my C drive? How do I resolve this? When you publish, doesn't Articulate package it all together so you can access these attachements no matter where you move the published lesson?
The paths to the PDF files are relative and should work as expected. Can you open the files in a different browser like Firefox? Does the issue only occur in IE?
I don't use a browser to open the files. I select the LMS option when publishing and publish to my C drive (as this makes it faster). I then copied the files over to a shared drive. The attachments opened ok in the published version on my C drive but would not work when I transferred them to the shared drive. Any thoughts?
The Articulate files will be uploaded into LMS by my colleagues. I just have to move them over to a shared drive where they can access them. I just copy all the files that I get when the lesson is published and then paste them on to the shared drive. The attachments are all pdf files located on my C drive. They open ok when I look at the published lesson on my C drive. They just don't open when I move the published content over to the shared drive. I tried making sure the pdf files were in the same folder as the player.html file but that didn't seem to help.
5 Replies
Hi Lee,
The paths to the PDF files are relative and should work as expected. Can you open the files in a different browser like Firefox? Does the issue only occur in IE?
Hi Brian,
I don't use a browser to open the files. I select the LMS option when publishing and publish to my C drive (as this makes it faster). I then copied the files over to a shared drive. The attachments opened ok in the published version on my C drive but would not work when I transferred them to the shared drive. Any thoughts?
Hi Lee,
When the files are on the shared drive, what method are you using to access them? Are you using a SharePoint LMS?
Hi Brian,
The Articulate files will be uploaded into LMS by my colleagues. I just have to move them over to a shared drive where they can access them. I just copy all the files that I get when the lesson is published and then paste them on to the shared drive. The attachments are all pdf files located on my C drive. They open ok when I look at the published lesson on my C drive. They just don't open when I move the published content over to the shared drive. I tried making sure the pdf files were in the same folder as the player.html file but that didn't seem to help.
Attachments won't work on a shared drive. For your attachments to work you should upload the content to the LMS. Then the attachments will work.
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