Lost audio By Paula DuMond I recorded audio and sync'd animation on several slides, and I just republished, and the narration is gone. I went and recorded a separate audio file and imported it, and it won't play either. My speakers are turned on and working in other programs.
Paula DuMond Author 8 years ago04/01/14 at 2:31 pm (UTC) I also keep getting the add-in error and asking me if I want to disable it. Is this why?
Paula DuMond Author 8 years ago04/01/14 at 2:34 pm (UTC) I have tried to re-record the audio and that doesn't work either
Paula DuMond Author 8 years ago04/01/14 at 3:21 pm (UTC) I submitted this as a case to Articulate support. Thanks, Paula
Leslie McKerchie Staff 8 years ago04/02/14 at 8:24 am (UTC) Thanks for sharing your information here Paula. I can see that you have submitted your support case (00392642) and are currently working with Gren.
4 Replies
I also keep getting the add-in error and asking me if I want to disable it. Is this why?
I have tried to re-record the audio and that doesn't work either
I submitted this as a case to Articulate support.
Thanks,
Paula
Thanks for sharing your information here Paula. I can see that you have submitted your support case (00392642) and are currently working with Gren.