Lost audio again

Updated a lesson, previewed all changes, published, inserted into the LMS. Audio not heard by users. Opened audio editor, entire lesson's audio gone, wiped cleaner than a dessert plate. Before I re-import all the .WAV's and re-synch the entire lesson, please answer me frankly: is it worthwhile to upload the file as a new case?

Experienced user here, familiar with all the standard caveats (local drive, etc, etc.); this has happened several times over the last couple of years. Is there anything new I should know, or would it just be a case of CND - Could Not Duplicate? If so, I understand, just trying to make best use of my time and yours.

TIA,

Wayne

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