Lost serial number for Articulate Presenter
Oct 18, 2013
Hi there,
When I originally purchased AP I had a different email (it was fairgo4all@gmail.com) that got hacked and I changed my contact details etc to my current email which is johnloty22@gmail.com
Now I have not used AP (nor Storyline which I also purchased) for some time and when I tried to open Articulate it said I wasn't registered (? as I am and have used it on this computer - at home ) anyhow I searched for the registration number and can't find it. AP which I had loaded on my work computer as well isn't working there either...so when I get my serial number dor Studio 09 (which I just realised is what I should have been talking about) I will re-download it there as well.
Storyline seems to work fine.
You probably have sent me the serial number previously but try as I have I can not locate it.
Sorry to be a pest but I can't make progress (slow as it is with all my many other distractions) until I get that serial number.
My name is John Loty (used to own Logistics Training International Asia Pacific Pty Ltd) and my present company is John Loty & Associates Pty Ltd Business address etc is in my email signature.
If you have need of further information then just let me know...and as I come to the end of this email I just realised I bought Storyline (and maybe Studio 09) from an Australian distributor ...something like MicroWay?
Maybe I will have to write to them ...if you can provide contact details for them ...that would be great.
Cheers and Thanks
John Loty
Facilitator, Consultant, Coach and Mediator
Organisational Development using strengths-based processes.
"Doing good and doing well"
PO Box 217 Bexley South 2207
50 Glenfarne St., Bexley NSW 2207
Tel 61 2 9588 5228
Fax 61 2 9587 9996
Mobile 0411 809 404
1 Reply
Hi John,
Sorry to hear about the trouble you're experiencing but it may be best to connect with our Sales Support team via this link. They should be able to help you find your serial number and get you in the right direction.
This discussion is closed. You can start a new discussion or contact Articulate Support.