Master Slides Disappear When Content is Published

Oct 01, 2012

My presentation was publishing slowly and I had several slides that repeated graphic elements, so I followed the tutoriaol and created master slides for those graphics. The problem is that, after I published the file, all of the new master slides disappeared. The slides with the new masters have the original master backgrounds, but not the new master graphics. Is there a way to make them show up when I publish?

1 Reply
Peter Anderson

Hi Julie, 

Can you send us the course files so we can t have a look at what's going on? Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 


Send to Articulate Presenter Package – Articulate Presenter ’09 Help


Upload the resulting zip file from your computer to our server using this upload form: 


Articulate Support - Upload Your Files for Review 




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