Misplaced image and Garbled Text

Welcome to the community, Morris!

So sorry that's happening with your images and text. Let's try a few quick tactics:

• Misplaced Images: In Player Properties, select Lock player at optimal size and set the Output Slide Size to 100%.

• Garbled Text: This article about wrong fonts and missing letters covers fixes that should help the correct text appear in the published output.

Let me know if you see an improvement after those steps. We're also happy to take a closer look if you're able to share the Articulate Package with us!

1. Here's how to create an Articulate Package
2. Here's where you can share the zip file privately with us

Hi Katie, 

Thanks for your reply. 

Re Garbled Text, does it mean the whether or not the text can be shown properly depend on the viewer's browser setting?

Hi Morris,

Great question! 

What seems to be happening is that the font files in your published output aren’t getting to the learner’s web browser. Since the font is appearing as garbled text, these two steps should help resolve the issue: 

1. Add a MIME Type to Your Hosting Server
2. Enable the Font Download Setting in Learners’ Browsers

Please let us know if you are running into any snags along the way!