Missing Articulate Presenter Ribbon in Microsoft 13 upgrade
Jul 08, 2016
Everything was going fine, until I received a 5 minute warning to save and close all files so that Microsoft 13 could install. (I'd been expecting this to happen at some point) I saved and closed PPT and my other files, but when I restarted my computer and tried to go back to work, the Articulate tab was missing from the ribbon. I've gone through all of the usual steps.... File> Options> COM Add ins and Checking for Disabled features. The message I get is " Unable to load Articulate Presenter Add In". When I click on "Learn More", I get the directions on the Articulate Support site for fixing this problem in PPT 2002, 2003, and 2010. There are no directions for fixing the problem in Microsoft PPT 2013. Any ideas?
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