Module does not completely open in Chrome

I have a scorm module that I uploaded to a website.  A user is having issues trying to open it in Chrome.   The player window opens, you see the menu, but the screen - do you want to continue where you left off - if just a message an no buttons. 

I was able to play it on a different computer with Chrome.

Any thoughts on the settings that might need to be changed on the browser?

Content was created in PowerPoint 2013 and then published in Articulate Presenter 13 with the HTML 5 setting checked.

 

Thanks

 

Suzanne

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