Moodle 2 - Courses Won't Launch - Clearning Cache Fixes It Though?

Mar 21, 2012

Hello,

I have a problem that quite frankly don't know if it's even a Moodle issue.  We use Moodle 2.1.3+ and Articulate to create our SCORM modules for Moodle.  At times, people complain that they can't launch the course.  The first thing I have them try is to clear their browser's cache.  That seems to fix it 99% of the time.

Can somebody help explain to me why this works and what the root cause of the problem is?

There are multiple separate modules and I don't seem to get any concerns at the very start of the course.

I am stumped!

Thanks for any help or efforts,

Dave

3 Replies
Dave Newgass

Hey Peter,

I thought it would be related to the amount of information that a SCORM package was storing on the LMS and thus 'clogging things up'.

We publish to SCORM 1.2 standards if that makes any difference.  

How would the server come into the equation?  Is there a setting we can adjust to 'handle more info' or am I way off base.  

What are your thoughts?

Cheers,

Dave

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