Moodle Issue - Just get spinning wheel when loading

Moodle 3.3.4

Hello,

I am getting more and more people having issues with our SCORM modules.  We use Articulate Studio 13 to create our courses.

When they go to start their module, they are now getting just the spinning wheel like it's trying to load but it never loads.

I've had this with people using Chrome browser and Edge.  I don't have too many Firefox users.  This is a relatively new problem we are seeing as the courses have been on our Moodle install for well over a year.

Is there anything known that causes this issue?

Many thanks!

1 Reply
Leslie McKerchie

Hi Dave,

Thanks for reaching out and sharing what you are running into with your project.

Are you able to replicate this behavior when testing with SCORM Cloud or is this issue limited to your LMS?

If you are able to replicate, then with your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.