mp4 videos freezes

Feb 11, 2012

Hi guys!

I did a presentation that has several slides with  mp4 videos. It works very fine at my PC but when I upload it to my Amazon S3 bucket the slides with videos freeze. That's not an permission matter. Can anyone help me?

Best regards,

Marcelo Serelle

3 Replies
Peter Anderson

Glad to hear it, Marcelo! For future reference, here are some tips for managing your files which can help prevent issues.

1.  Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 

2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).

3.  Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article:
http://msdn.microsoft.com/en-us/library/aa365247(VS.85).aspx

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