Mulitple Publishing Issues

Jan 17, 2012

Help!

We are attempting to publish to a server and encountering multiple issues and really need some help, please.

1. When we publish, it takes upwards of 5 seconds for interactions and quizzes to load.

2. A hyperlink to an intranet site is not working. It previews just fine and I've checked that the link is valid and routing properly yet when we publish, all we get is the hover hand and no ability to click.

3. We've set up the last quiz to close the presentation when the user clicks "Finish." Upon clicking "Finish" in the published product, nothing happens (even though it works in preview).

What are we doing wrong? We've spent HOURS trying to figure this out. 

Thank you! 

1 Reply
Peter Anderson

Hi emily, and welcome to Heroes!

We'd be happy to take a closer look at your project. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

 

Upload the resulting zip file from your computer to our server using this upload form: 

 

Articulate Support - Upload Your Files for Review 

 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I  can follow up with you personally in the forums. Thanks!

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