Multiple old.ppta files - missing audio

Mar 27, 2014

I read that old ppta files can cause issues when unpacking audio and publishing.

In my course folder I see multiple old#.ppta files. One is significantly larger than the other 6. I tried changing the name of the largest one to match the ppt and putting the others in the trash but it seems the audio editor is unpacking them anyway. I am unable to access 40 of the 43 audio files I recorded.

I'm afraid to delete the other 6 old ppta files because I don't know if the largest file will contain the 40 that seem to be missing. Not sure what to do at this point.

HELP!

Heather

1 Reply
Leslie McKerchie

Hi Heather!

If you are working in Presenter '09 and notice that your audio is missing, please review this article, which outlines reasons and solutions.
Also, be sure that your software and your presentation are located on your local hard drive (your C: drive). Working on a network drive or a USB (external) drive can cause erratic behavior, including loss of resources (such as audio).
You should be able to take a peek in those old ppta files and see if there is any audio content in them prior to deleting. I use 7-Zip.

This discussion is closed. You can start a new discussion or contact Articulate Support.