My published presentation will not play slide one completely

Once the presentation is published and you click to view it, the first slide will not play completely.  Once it jumps to slide 2 you can hit the back arrow and then the slide will play completely.  I need this to play correctly the first time.  Do you have any idea why this is happening?

4 Replies
Emily Ruby

Hello Debbie!

Please make sure you are working locally as described here.

Also, when you publish, make sure you view your content in the environment for which it was published:

  • Web: Upload your presentation to a web server and view the content with a valid http address.
  • LMS: Upload your presentation to your LMS, then login as an end-user and view the course, or in the SCORM Cloud.
  • Articulate Online: Upload your presentation to your Articulate Online account.
  • Offline: If you'll be distributing your content offline, publish for CD.

you could always add your file here if you would like us to look at it.