3 Replies
Ekaterina  Dadaeva

Hi Justin, part 1 and 2 are published as different presentations under 1 training module in my LMS. The users should take them in sequence, but what happens when they finish part 1, they can't advance to part 2.
The message "you must complete all items" appears and they can't go to part 2. Is the problem in the LMS settings or the articulate settings ?

Justin Wilcox

What does the status of the first part say? It sounds like the LMS is not recording a completion. I would suggest taking a look at this article to help with troubleshooting:

http://www.articulate.com/blog/9-ways-to-troubleshoot-articulate-lms-issues/

I would also recommend contacting your LMS support folks to see if they can offer assistance.