Narartion skips in Presenter
Oct 18, 2011
Being a newbie I was looking forward to learning this Articulate thing but after today, I'm about ready to throw my computer out the window.
In my presentation, I had to make some changes to a few slides and I had to create some new slides as well. This means that I had to re-record the narration for those slides - no big deal right? Wrong. So I do the recording and when I play it back it skips some of the words and then jumps ahead in the recording. I re-record and it does the same thing but in different spots. So I go into audio editor to delete it but before I do, I play the recording to see if I might be able to fix it. Funny thing is that it sounds perfect - no skipping. So then I preview it and yup, the audio is skipping. When I record, I am just recodring the narration. I was planning on syncing spearately. This didn't happen last week when I was doing my recordings, so I have no idea what's causing it.
Any ideas on what I'm missing and/or doing wrong?
Thanks!
Robyn 
7 Replies
Do you have a method to record externally as opposed to within Articulate? We generally create external audio files, then import. Audacity is some freeware (recommended by many) that might help. SoundForge has a streamlined version of their software that is inexpensive.
Hi Robyn,
I apologize for the issues you're having. If you'd like to upload your files to us, we can try to reproduce the issue and get it resolved. You can do that here: http://upload.articulate.com
And before you do, I would double-check to be sure you are working on your C: drive in a directory location that is shorter than 256 characters. Erratic behavior sometimes results if that is not the case.
Thanks!
Hi Jim,
Unfortunately I can't download any programs since my computer is on lockdown. I don't have admin rights so I can't download anything...our IT department treats our computers like Ft. Knox. lol
Hi peter,
I'm not a techy person, so how figure out if my directory location is shorter than 256 characters? I do know that I'm working on my C: drive.
Thanks!
Hi Robyn,
When you save a project, it will give you the directory location of that file if you click the arrow tab. For example, a recent project of mine has the following location:
Hi Peter - is this what you're looking for?
Hi Robyn,
I would definitely send us your project files so we can take a look and see if we can duplicate. You can send us your files by following the steps outlined here:
http://upload.articulate.com
If you let Pete or I know the case number we can take a look for you.
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