Narration cutting out

Feb 03, 2014

We added narration to a Presenter ’13  presentation using a mic that was connected to the laptop. When we played it back, a few of the slides had no sound, although most did. We didn’t pause when recording the narration and we didn’t see any indication that there was anything wrong when we recorded.  We had our tech check the mic, but couldn’t find anything wrong. Is there something in Presenter that would cause this? If so, how can we avoid this issue in the future? Thanks!

6 Replies
Patricia Wilhelm

Hi Leslie,

Thanks so much for getting back to me so quickly. Unfortunately, the tutorial and articles both addressed missing audio for an entire presentation, rather than intermittent slides. In our situation, the audio is fine for some slides, but not others. Any assistance is greatly appreciated!

Leslie McKerchie

Hi Patricia! 

I had to share the information, most issues with resources can be a little erratic

Are you working locally? 

When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.

Phil Corriveau

Hi Patricia.  For a future process, you might consider using an external app for recording audio instead, such as with the freeware Audacity.  With this process, you would record one audio file per slide (naming/numbering each file appropriately) and import the audio into Presenter afterwards.

One advantage to this approach is that you have separate audio files (you definitely know the audio has been recorded), and can re-import a file into Presenter if something goes awry.  I believe most will find it easier to record/edit audio using a dedicated app, while having the ability to enhance the audio if necessary.  If nothing else, it's worth considering