Narration won't play

I have re-recorded audio now three times and I am wondering what I am doing wrong. I used Articulate before but since upgraded to the newest version of Studio, I am having a constant issue with my audio for narrations. I use the narration function in ppt from the Articulate field, but if I return a second time to add new narration, any previous narration is gone. Each individual slide still shows a time count as though the narration is still there, but the play button is greyed out and theĀ audio editor shows now sound waves and in previewed and published versions, it is all gone.

Please stop me from throwing my computer out the window.

1 Reply