need help with publishing file!

I have downloaded trial version of 9 - have used 5 for years.  We are having trouble viewing our presentation. Two odd things I notices - 1. the published folder has firefox player and doesn't have an index.php file that my previous files had. The index.php seems to be needed in order to view the file - 2.  when the player comes up it has that message about slide 100-160 in it.  Need help please!

4 Replies
David Anderson

Hi Toni and welcome to Heroes

Studio '09 publishes to either a "player.html" or "launcher.html" file. I believe that's how v5 also worked but it's been a while. I don't remember a .php option but could be wrong.

To view your published content, you can double-click the "player.html" file and it pulls in the course assets from the data folder. Like v5, you'll need to keep the files in the same folder structure. The Firefox player icon probably just means that you have Firefox set as your default web browser.

Now, the slide 100-160 issue is usually seen when you upload the files to a web server.

[quote]To correct this behavior, either use the FTP upload feature of Articulate Presenter, or set your FTP application to upload files as binary. Uploading the XML files in ASCII or Auto mode may cause corruption.[/quote]

Here's a Knowledge Base that explains how to correct the files: http://www.articulate.com/support/presenter09/kb/?p=1199

I hope that helps but please let us know if you're still having trouble viewing your slides.

toni reece

Hi there -

Here is what I have done.

I have changed upload to binary.  I have uploaded successfully to our server.  The folder (using articulate 9) on our server has the data folder the player folder and the player.html file (which has firefox logo).   When I link it to my web page it says it can't find it.

The older files all have data folder; player folder; and an index.php file - they work fine.

toni reece

I have done a bit more research as well - it seems that when our files were transferred from one server to another last year - they were converted from html files to php - for password protection.   That seems to be why the old files have the index php file in them.   When I create an external link on my webpage I have to add the player.html to the end of the link and it worked!!!!!

David Anderson

If you're linking to the directory (mysite.com/articulate-course/ ) you'll want to be sure to link to the actual html file (mysite.com/articulate-course/player.html) which is what you said you finally did. You could change the player.html to index.html if you wanted to link to the directory... But probably best to keep the files named the same and link directly to them.

Glad to hear it's working now. And there were quite a few improvements since version 5, so please let us know if we can answer anything else.