Newbie Woes: Record narration slide advances ahead

Greetings E-Learning Heroes!

I'm evaluating the trial version of Articulate Presenter and have been experiencing the following odd behavior: In Record Narration when I attempt to start recording on my desired slides -- the slide advances to the next slide. I can still see my notes but the slide I'm referencing is now not on the screen. Please see the following jing video for more info:

The behavior replicates itself when I attempt to do annotations too.

Any ideas/thoughts on what might be causing this? A prompt response would be fantastic as I'm approaching the end of my evaluation period.

Many thanks,


6 Replies
Justin Wilcox

Does this only occur on this specific presentation on that particular slide? I would suggest you submit a case by following the steps below.

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:

Upload the resulting zip file from your computer to our server using this upload form:

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.

Tad Davis

I have the same problem. It happens universally, for all presentations. I have the latest version of Articulate (I think), v6.3.1103.112 Pro. I can record the narration from the notes panel even though the slide itself has advanced; however, when I've recorded the slide, I have to click back to the previous slide and THEN advance to do the next one.

One possible clue. The presentations I'm working on have all been converted from Powerpoint 2003 (.ppt) to 2007 (.pptx). Many (but not all) have narration already, which I'm editing and in some cases replacing with new narration. The problem does not seem to occur on .pptx files that I create from scratch. I haven't yet found a way to restore the .pptx files to their "pristine" state, so I'm not sure if the problem was introduced by the conversion or if it already existed.