I don't get a PPTA file generated with the PPTX. Instead, several japanese-looking character files are generated. Running PPT 2007 and Studio '09. Only thing different is that I had the '13 beta installed, uninstalled it, rebooted, reinstalled '09. Any ideas?
4 Replies
Hi Debbie,
Can you connect with our Support team here?
Been connecting with them, no help so far. Everyone is baffled. I just submitted another case.
Hi Debbie,
I see that you have a web conference scheduled with Justin Grenier today, and I'll follow along so I can update this thread as well.
Hi Debbie,
I see that Justin sent along some additional troubleshooting steps to see if you're able to reproduce this on another computer within your network.
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