10 Replies
Brian Batt

Hi Patrick,

I apologize for the issues that you're having.  Are you publishing to a target path greater than 100 characters?  If so, see the workaround below:

http://www.articulate.com/support/presenter09/kb/?p=2188

If you continue to have problems, repair your installation of Office.

If you still have issues after that, let me know.

Kathy McCarthy

I, too, am having trouble with missing thumbnails and missing notes. Out of 50 slides, only half a dozen thumbnails appeared. The notes only show the last few words. Is it because I'm using Office 2003?  The path has about 50 characters. To add to my tale of woe, I lost all my narration after I added Quizmaker and Engage.

Justin Wilcox

Hi Kathy. I would take a look at this article regarding your lost audio issue:

http://www.articulate.com/support/presenter09/kb/?p=643

Regarding notes missing, etc... I would suggest you send us your project files so we can take a closer look. Instructions on how to do that can be found here:

http://upload.articulate.com