no text converter is installed for this file type

Hi Rita, welcome to Heroes!

Thanks for helping out here. I tried your recommendation but no luck. 

I am getting the "no text converter file..." message when I try to open a PPTA file, but only the ppta files that I prepared previously (in either July or last January which are the only two times I have used articulate- but this includes about 40 files saved as ppta that I need to access). I can prepare a new ppta file from an existing ppt (adding voice over with articlulate), save and close it, and then reopen it fine.  It is the 'old' files that are a problem. When I first recorded the 'old' files I remember opening and closing them fine as I made changes.

When I use the process you suggested (browse for pptal) and try to open I then get the message "could not find associated presentation".

A couple other things; I'm not sure if either one is related:

1)  the 'recommended program' when right clicking for automatic default or with the browse feature is simply identified as 'pptal', not 'pptal.exe';  or in C:\articulate\presenter\pptal.  It is always just named 'pptal'.

2) Also my computer seems to have two program file folders. one labeled 'C:\program files'; and another - which is the one that houses articulate- called "C:\program file (x86)"

Does any of this give you any further information. Thanks

Hi Rita,

The PPTA file is used by Articulate but you don't need to open that file. To open a presentation you previously worked on using Presenter you should simply open the PPT or PPTX file using PowerPoint. One thing you could try is the steps outlined here to see if reinstalling your software corrects the file type association.

http://www.articulate.com/support/presenter09/kb/?p=2425 

Not sure what you mean by "I don't need to open PPTA file; that I can open it as a ppt file. I want to open the file that has the voice narration  embedded into the file. I can open the straightforward ppt files without any problem. The original ppt articulate files (with narration) have been published on a CD. I want to go back to the original ppta files (that I have saved on my hard drive with narration but not published) and now publish them to a website.

Another question for staff: I purchased the articulate program a year ago and the program was downloaded electronically. I do not have a CD with the program on it. One of the recommendations I am getting is to 'uninstall' and reinstall the program. I'm not sure how I would do that without having a copy of the program.  It is also being recommended that I uninstall and reinstall all my microsoft products which makes me pretty nervous as so much is linked to it and since it sounds like it is just a slight possibility that could be the problem. 

Thanks

Rita