Notes are missing

Apr 26, 2011

My notes tab doesn't display the PPt notes.  I didn't consciously do anything differently than I usually do, but the results are different.  Any trouble shooting tips?

1 Reply
Brian Batt

Hi Carol,

If you find your Published Presenter presentation does not display any text in the Notes Tab, your issue is most likely related to having the PowerPoint notes font color set to white. 

Please note, changing the font color in the PowerPoint notes will always display as black when authoring. To correct your issue, select all of the text in the PowerPoint notes area, right-click part of the text and select Font from the menu and change the Color to Black. Republish and view.

If that doesn't resolve the issue, then the issue may be directly related to the slides that are not displayed in the outline when first loading the published presentation and would require you to scroll the outline to view the titles representing these slides. To workaround this issue, select the Notes tab twice and the notes will display. 

We apologize for any inconvenience and appreciate your patience while we work to resolve this issue.

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