Notes not displaying on all pages

Hi Shawn!

I'm not aware of an issue. Are you only having an issue with one project?

Be sure that you are working locally.

Perhaps this will help:

You may be able to resolve PowerPoint file corruption in this manner:

1. Open a new, blank presentation in PowerPoint.
2. Go to the Home tab, click the drop-down arrow beside New Slide, and choose Reuse Slides.
3. In the Reuse Slides panel, click the Browse button and choose Browse File.
4. Browse to your original PowerPoint file and click Open.
5. At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
6. Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
7. Save the new presentation and republish.

Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.

If you are having problems with multiple files, I would recommend a repair.

Hi Leslie,

So far this is only showing up with a single presentation, although it is one of many in the series that is being updated.  I'll work with the developer on the project to go through the steps you suggested to see if that resolves the issue. If not we may need to submit a ticket. 

I did make sure that the work was done locally. As I said in my original post the notes display correctly after publish when we view the course in the  browser from the local drive. Where we a losing the text in the notes section is when we copy the files up to the webserver. 

If you upload to Tempshare, do you see the same issue?

We are not allowed to post company outside of our firewalls.  We have a dedicated webserver for our testing all of our course content internally.  I have asked the developer to publish one of the other courses in revision to see if the problem repeats itself.

Thanks for the update Shawn, just let us know how your testing goes.