6 Replies
Alyssa Gomez

Hi Robin!

Would you be able to share a screenshot of the bluriness compared to how it looks before being published? Also, what browser did you use to test the published file once it was uploaded to your LMS? Finally, you mentioned that you're using the "lock at optimal size setting" which will definitely help in preventing bluriness, but are you also using the 100% output slide size?

Robin Brandenburg

I can't send a slide since it includes proprietary content. We primarily test with IE and Chrome. The blurriness was seen prior to deploying to the actual LMS (just opening the published file in IE/Chrome for initial QC). We have been using the default "fixed width of 720 pixels" but will begin using the "100% output slide size. Thank you for pointing that out.

Alyssa Gomez

Hey Jim,

Thanks for pointing this out. Robin is seeing bluriness after publishing, so I'm not sure at this point if it could be related to the issue on our radar about bluriness in Preview, but it's definitely something we can look into if she doesn't see an improvement after changing the output slide size and testing the content within the LMS.