Pause button wont work???

Hi, Lex, and welcome to the community!

Sorry to hear you are experiencing issues, but can you please confirm that you are working locally? Please also see this information on Unexpected or Erratic Behavior in Articulate Studio '13, as well as How to Repair Articulate Studio '13.

Please let me know if that helps, and you are welcome to attach your file here or a sample so that we can take a look if issues persist. Please use the ADD ATTACHMENT button in the bottom left corner of the reply box in the thread, and you can browse for the file from there. Please also note that if you reply via email, your attachment will not appear here in the thread. Thanks! :)

Hi Christie

Thank you for getting back to me. I will see if I can reproduce a sample to show you what I mean.

When you click on the pause button in the presenter slide it will pause the audio under the tabs from the interactive slide but it wont pause the audio narrating the slide. 

Perhaps audio imported into the slide and audio from interactive slide cant be used together?

Much thanks

Lex  

Hi, Lex -- Thanks for your response, and I will look forward to seeing your file to better determine what is happening here. :)

Hi Christie,

Can I attach the file via email rather as a post?

Thank you

Lex

Hi, Lex -- Unfortunately, if you attach your response via email, it will not appear here in the thread. If privacy is a concern, you are also welcome to use this link to submit your file and we can review it confidentially. 

Hi Christie

I have submitted the file via the link.

Much thanks

Alex

Hi, Lex -- Thanks for the update! Would you happen to have an 8 digit case number you can share so I am able to to locate your ticket in the system and follow along?