I have several slides that have text boxes appear in bright pink when I preview them for publishing. This is also on a slide where I have some Smart Art (2 of the 3 images have pink text). I have tried to delete and recreate the text boxes with no success. Any insight/help?
I am sorry that you are experiencing these pink text boxes as well!
I see that you are in the process of troubleshooting and thank you for giving the simple repair a try. With your permission, would you be able to share your file to this thread using the Add Attachment button? If you would prefer to send them privately, feel free to connect with our Support Engineers! We'll let you know our findings and will delete it after having a closer look.
I am not too sure if Shawn is subscribed to this thread, but I am happy to jump in and help!
Do the pink text boxes appear in a specific file, or is this happening to each project you create?
If you need our help to take a look at your file, we're always more than happy to help! You can share files in this thread, or you're always welcome to share them privately here. We'll let you know our findings and will delete it after having a closer look!
I have solved this issue saving my file as a .pptx file. In some cases just saving as does not always work and I need to copy/paste my slides into a new presentation.
6 Replies
Hi Jacquie, happy to help! Any chance you could share a sample of your file so we can take a closer look? Thanks!
I am having this issue with Articulate '13. I have tried to uninstall and reinstall Articulate '13 but that did not fix it. Any other suggestions?
Hey Shawn,
I am sorry that you are experiencing these pink text boxes as well!
I see that you are in the process of troubleshooting and thank you for giving the simple repair a try. With your permission, would you be able to share your file to this thread using the Add Attachment button? If you would prefer to send them privately, feel free to connect with our Support Engineers! We'll let you know our findings and will delete it after having a closer look.
I am having the same issue. Is there any solution to it?
Hi Mizuho,
I am not too sure if Shawn is subscribed to this thread, but I am happy to jump in and help!
Do the pink text boxes appear in a specific file, or is this happening to each project you create?
If you need our help to take a look at your file, we're always more than happy to help! You can share files in this thread, or you're always welcome to share them privately here. We'll let you know our findings and will delete it after having a closer look!
I have solved this issue saving my file as a .pptx file. In some cases just saving as does not always work and I need to copy/paste my slides into a new presentation.
This discussion is closed. You can start a new discussion or contact Articulate Support.