I have to create a course in Presenter 36o using the Articulate plug-in for PowerPoint. I want to customize the Player, but when I click on the Player icon a white box flashes and then my PowerPoint freezes up and crashes. I have all updates installed. Please help!
Thank you for letting us know! I am sorry to hear that the Player Properties menu isn't appearing for you.
Since Presenter 360 isn't working properly, I would recommend starting with a repair to see if that clears up this issue. If the repair doesn't seem to help, I will also include some next steps that I hope will help. You can find these resources below:
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Hi Celeste,
Thank you for letting us know! I am sorry to hear that the Player Properties menu isn't appearing for you.
Since Presenter 360 isn't working properly, I would recommend starting with a repair to see if that clears up this issue. If the repair doesn't seem to help, I will also include some next steps that I hope will help. You can find these resources below:
Please keep us posted and let us know if you continue to have any problems!
This discussion is closed. You can start a new discussion or contact Articulate Support.