Player Templates - Navigation Panel No showing up

Mar 23, 2012

I have having issues to add the Navigation Panel to my presentation.  I can choose the sTandard view with naviation panel, but wehn I click on preview, I have an error message (could not locate preview folder).  And if I close, there's still no navigation panel.

1 Reply
Peter Anderson

Hi Lynne, welcome to Heroes!

I'd first recommend doing a quick repair/re-install of your Articulate software. Hopefully, that will clear up the issue you're experiencing, but if not, please feel free to submit a case to our support team for further assistance. Thanks, and welcome again!

***Note*** If you are prompted to locate a file during the reinstall process, you will need to perform a reinstall by following the steps below: 

1. Download Studio '09 here: 
http://www.articulate.com/downloads/09/ 

2. Save the file to your desktop. 
3. Double click the installer and select Reinstall. 
4. Restart your computer.

This discussion is closed. You can start a new discussion or contact Articulate Support.