Potential SCORM 1.2 issues with SumTotal 2015.1
We have been dealing with a persistent issue with our SCORM 1.2 courses failing to complete in our SumTotal 2015.1 LMS. About 5-6% of the courses have to be completed by the manager after the fact. SumTotal looked at one of our courses and tested it using the SCORM cloud. What they saw was that not all interactions are being records.
We have been looking at everything but Presenter until now. Is anyone else experiencing a similar problem?
I am concerned that it could be that our content was created using SCORM 1.2. The LMS is supposed to be compatible but I have suspicions. The user/creator doesn't know what version of Presenter and Studio she uses but looking in the content folder it looks like '13. She thought is was '9.
Thoughts or guidance?