PowerPoint

Hi Valencia,

Thank you for your post! I'm happy to help find a fix.

That error typically appears in Presenter when a desktop folder is part of a synced OneDrive folder. If this matches your setup, can I have you either:

• Disable the syncing
• Save the project file to another folder on the c: drive that is not backed up by OneDrive

Let me know if that helps or if you have any questions. I'll be here!

Hello,

I tried to save to my C Drive but still did not work. 

I am not sure how to disable the sync.  If I disable the sync how will this impact other files or systems?

Thank you!

Hi Valencia!

Let's try pausing One Drive first.

I found both of these support articles on Microsoft.

• If you want to stop syncing for a short time, learn How to pause and resume sync in OneDrive.
• If you want to stop syncing a file, read How to stop or cancel sync in OneDrive.

Lastly, I would recommend restarting PowerPoint and saving the file to your C: drive.

Make sure to update us if this does the trick!

Hello Lauren,

This was very helpful!  I actually paused sync for 2 hours and able to use the Content Library in PowerPoint.

Thank you so much!

Have a fabulous day!