10 Replies
Leslie McKerchie

Hi Bruno!

When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.

If you are working locally, a simple repair may fix the problem.
adam schreck

System: Intel i7 Alienware 17 r2

OS: Windows 8.1 Pro

Articulate Presenter '13 1809.1417

MS PPT for Office 365 Plus MSO 16.0.10827.20118 32 bit)

I'm experiencing some funkiness with .ppt animations as well. It plays correctly in my ppt preview and within ppt, but when I bring it into Articulate and do a build (both preview and full output) there are issues:

  • Cogs do not spin consistently, on-axis, or for the proper duration (entire slide)
  • Animations not synched correctly to VO narration (via Sync Animations functionality)  

You can see the issues in my attachment (ppt correct output approx. 00:02 to 00:25; corrupted Articulate Presenter output from about 00:27 to end).

Please note that there is no audio in my reference file but I can send that along if need be. 



Ashley Terwilliger

Hi Adam,

Thanks for sharing the video for us to watch. I saw you were also testing the output locally - have you tried uploading to a web server to see if there is a different playback behavior? I'd recommend using Amazon S3 or upload to Tempshare

Also, I'd like to take a look at your file to test out the animations, can you share a copy of the  Presenter package here with us? 

adam schreck

Staging server (slide 14): https://resources.kdad.org/sites/default/files/153_1/presentation_html5.html

Unfortunately, the package is too large (550mb + because of video) to upload in its entirety but it can be downloaded here.

I'm also attaching an excerpted portion with the relevant slides 


adam schreck

?Thank you for the reply ...

Hmmm, to me, the file does not play normally, even on different computers and in different browsers. Similarly, with my co-workers. The cogs should animate in turn and continue revolving for the entire slide, also, they should not go off axis.

Are we looking at the same thing?

Adam Schrecengost
AV Tech | Multimedia Specialist
Feed the Future Knowledge-Driven Agricultural Development (KDAD) Project
direct: +1 202.329.8009 skype user name: schreckdc
email: aschrecengost@kdad.org

Ashley Terwilliger

Hi Adam,

Can you check if you're viewing the HTML5 vs. the Flash output? I suspect that's the difference and why you may be running into trouble. Keep in mind, that Studio '13s HTML5 output was supported in the browsers outlined here. 

I also published the course using Studio 360 to see if that provided a better experience based on a lot of the updates we've made to the HTML5 output. Take a look at that example I uploaded to Review here. How does that version behave for you?