When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.
If you are working locally, a simple repair may fix the problem.
MS PPT for Office 365 Plus MSO 16.0.10827.20118 32 bit)
I'm experiencing some funkiness with .ppt animations as well. It plays correctly in my ppt preview and within ppt, but when I bring it into Articulate and do a build (both preview and full output) there are issues:
Cogs do not spin consistently, on-axis, or for the proper duration (entire slide)
Animations not synched correctly to VO narration (via Sync Animations functionality)
You can see the issues in my attachment (ppt correct output approx. 00:02 to 00:25; corrupted Articulate Presenter output from about 00:27 to end).
Please note that there is no audio in my reference file but I can send that along if need be.
Thanks for sharing the video for us to watch. I saw you were also testing the output locally - have you tried uploading to a web server to see if there is a different playback behavior? I'd recommend using Amazon S3 or upload to Tempshare.
Also, I'd like to take a look at your file to test out the animations, can you share a copy of the Presenter package here with us?
Thanks, Adam. I saw it in your published output too. To confirm before testing, do you see it while publishing the shortened copy of your course too or only in the larger version?
Also, I tested it out quickly and published the shorter file here - that one seemed to work normally so if you're seeing the behavior in the smaller file too that'll be helpful knowledge for troubleshooting!
Hmmm, to me, the file does not play normally, even on different computers and in different browsers. Similarly, with my co-workers. The cogs should animate in turn and continue revolving for the entire slide, also, they should not go off axis.
Are we looking at the same thing?
Adam Schrecengost
AV Tech | Multimedia Specialist
Feed the Future Knowledge-Driven Agricultural Development (KDAD) Project
direct: +1 202.329.8009 skype user name: schreckdc
email: aschrecengost@kdad.org
Can you check if you're viewing the HTML5 vs. the Flash output? I suspect that's the difference and why you may be running into trouble. Keep in mind, that Studio '13s HTML5 output was supported in the browsers outlined here.
I also published the course using Studio 360 to see if that provided a better experience based on a lot of the updates we've made to the HTML5 output. Take a look at that example I uploaded to Review here. How does that version behave for you?
10 Replies
Hi Bruno!
When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.
Hi Leslie,
strangely the problems started after update2 of Studio.
Before this, the problem didn't occur
is this a know issue?
Bruno
It is not a known issue Bruno. Did you try to repair your software?
System: Intel i7 Alienware 17 r2
OS: Windows 8.1 Pro
Articulate Presenter '13 1809.1417
MS PPT for Office 365 Plus MSO 16.0.10827.20118 32 bit)
I'm experiencing some funkiness with .ppt animations as well. It plays correctly in my ppt preview and within ppt, but when I bring it into Articulate and do a build (both preview and full output) there are issues:
You can see the issues in my attachment (ppt correct output approx. 00:02 to 00:25; corrupted Articulate Presenter output from about 00:27 to end).
Please note that there is no audio in my reference file but I can send that along if need be.
Thanks
Hi Adam,
Thanks for sharing the video for us to watch. I saw you were also testing the output locally - have you tried uploading to a web server to see if there is a different playback behavior? I'd recommend using Amazon S3 or upload to Tempshare.
Also, I'd like to take a look at your file to test out the animations, can you share a copy of the Presenter package here with us?
This post was removed by the author
Staging server (slide 14): https://resources.kdad.org/sites/default/files/153_1/presentation_html5.html
Unfortunately, the package is too large (550mb + because of video) to upload in its entirety but it can be downloaded here.
I'm also attaching an excerpted portion with the relevant slides
Thanks
Thanks, Adam. I saw it in your published output too. To confirm before testing, do you see it while publishing the shortened copy of your course too or only in the larger version?
Also, I tested it out quickly and published the shorter file here - that one seemed to work normally so if you're seeing the behavior in the smaller file too that'll be helpful knowledge for troubleshooting!
?Thank you for the reply ...
Hmmm, to me, the file does not play normally, even on different computers and in different browsers. Similarly, with my co-workers. The cogs should animate in turn and continue revolving for the entire slide, also, they should not go off axis.
Are we looking at the same thing?
Adam Schrecengost
AV Tech | Multimedia Specialist
Feed the Future Knowledge-Driven Agricultural Development (KDAD) Project
direct: +1 202.329.8009 skype user name: schreckdc
email: aschrecengost@kdad.org
Hi Adam,
Can you check if you're viewing the HTML5 vs. the Flash output? I suspect that's the difference and why you may be running into trouble. Keep in mind, that Studio '13s HTML5 output was supported in the browsers outlined here.
I also published the course using Studio 360 to see if that provided a better experience based on a lot of the updates we've made to the HTML5 output. Take a look at that example I uploaded to Review here. How does that version behave for you?
This discussion is closed. You can start a new discussion or contact Articulate Support.