PowerPoint Animation - Numbers not appearing


I'm using a PPT Animation for a numbered list where each number appears after the other with text. The animation plays fine but the numbers don't appear for each animated item. I checked the list of supported animations and this type is supported. Tried other animations and same result, animation appears but without the number. Any suggestions?

Thank you,


4 Replies
Susan Lareau

Hi Christine,

No, same font, just different color. I even tried changing the color back to black and still doesn't appear. When I preview the presentation in just PPT Preview mode, it works fine. When I preview in Articulate preview or published mode, it doesn't work. It is such a small thing, I'll probably just remove the animation.

Thanks for the response.

Christine Hendrickson

Hi Susan,

I understand :) If, however, you'd like to get this working, we'd be happy to take a look.

From your last post it does sound like there may be an animation that isn't supported, but if you've already checked the article for supported animations I'm not sure what it could be.

Any chance you're using SmartArt with it?

If you still can't get it working, you're welcome to share the file with us. Please create an Articulate Presenter package by following the steps in the following article:

Send to Articulate Presenter Package

Attach the .ZIP file to the second page of the following form: 

Submit a Support Case

Please be sure to include a description of your issue and also include the URL for this thread in the case. Also, if possible, please share the case number with me, so I can follow up with you in this thread. You're welcome to share the case number in this thread, or send it to me in a private message.