Powerpoint becomes Read-Only

Hi Marine,

Are you working with local project files for your presentation? That's the only thing that comes to mind, right off the bat.

• Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
• You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
• Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

If you are working locally, we may need to take a look a the file. Please create an Articulate Presenter package by following the steps in the following article:

Send to Articulate Presenter Package

Attach the .ZIP file to the second page of the following form: 

Submit a Support Case

Please be sure to include a description of your issue and also include the URL for this thread in the case. Also, if possible, please share the case number with me, so I can follow up with you in this thread. You're welcome to share the case number in this thread, or send it to me in a private message.

Thanks!

Hi Christine

I am working locally but I did have some special characters in the file name. I've removed those so hopefully that will work. If I need to submit the file I will follow up with you.

Thanks for the help

Marnie

Good morning Marie. I hope you had a great weekend!

Just wanted to check in with you on this. Did removing the special characters improve the performance of the file?

I took a quick look today, but I was unable to locate a support case. If you did submit a case, could you please share the case number with me?

Thanks very much!

Christine