I work on PowerPoints nearly everyday either in Articulate or in general PowerPoint files.
All of a sudden i am receiving the following message.
I reinstalled Articulate. But that did not do anything. I cannot figure out what could be the problem. I've searched the community, googled, etcetera with no luck. Any ideas?
This recently have costed me to lose unsaved presentations as the whole ppt crashes.
Also I have checked the directory where PowerPoint is trying to load the articulate.ppam addin from but this addin doesnot exist.
I have exactly the same problem. All of a sudden Powerpoint cannot load the Articulate addin. And I'm getting a lot of error messages when closing Powerpoint. Has there been any solution to this problem?
Thanks for following up on this, and I'm sorry you're experiencing this error as well! I've opened a case on your behalf with our support team as we haven't confirmed the cause of the issue and would like to work with you directly to figure this out.
3 Replies
Hello Michael and welcome to E-Learning Heroes. 😊
Thanks for reaching out and sharing what you are expecting in Presenter 360.
I've opened a support case on your behalf so that you can work directly with one of our support engineers to get back up and running.
I have exactly the same problem. All of a sudden Powerpoint cannot load the Articulate addin. And I'm getting a lot of error messages when closing Powerpoint. Has there been any solution to this problem?
Hi Harald,
Thanks for following up on this, and I'm sorry you're experiencing this error as well! I've opened a case on your behalf with our support team as we haven't confirmed the cause of the issue and would like to work with you directly to figure this out.
Be on the lookout for a reply soon!