PowerPoint error - articulate presenter ribbon problem
Aug 31, 2011
I was working in PowerPoint this morning, and previewed a few slides in Articulate. After closing the preview and making some changes, I tried to preview the full presentation but the preview window drop-downs for the starting and ending slide were empty. I closed PowerPoint, then opened it again, and tried to repeat my steps, but the same thing happened. I then closed all of my desktop applications, rebooted by machine, and tried to re-launch PowerPoint. Now I am getting a Microsoft PowerPoint error that reads:
"PowerPoint experienced a serious problem with the 'articulate presenter ribbon' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?" Yes or No.
I'm not sure what to do here. I have never seen this error before. If I click Yes and disable the add-in, I'm afraid I won't be able to access my Articulate tools.
Can anyone offer any help?