Powerpoint formatting when previewing and publishing to presenter

Oct 12, 2011

I'm new to using Articulate and am up against a tight deadline; i am preparing diagrams in powerpoint and publishing them in articulate, but when i use either the publish or preview options the formatting on the powerpoint slides changes (shaded boxes that i am using to emphasise words mysteriously move and lines that are straight in powerpoint appear wonky).   i have read through the forums in the hope of a solution and tried the various suggestions but am still having problems - any suggestions?

1 Reply
Brian Batt

Hi Dawn & welcome to Heroes,

Would you mind submitting a support case to us so that we can take a closer look at the issue?

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

http://www.articulate.com/support/presenter09/?p=457

Upload the resulting zip file from your computer to our server using this upload form: 

http://upload.articulate.com/

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.

This discussion is closed. You can start a new discussion or contact Articulate Support.